��m@�x�d�� 5������q���Lf� 8� %PDF-1.6 %���� If you're an eligible unpaid carer but you are not able to book an appointment, speak to your GP surgery. © 2021 Brenchley Dental. Tension between the NHS Plan cancelled operations guarantee and 'reasonableness' will only occur where patients are being managed to the end of the maximum waiting time period. You can also use the NHS e-Referral Service if you have received a letter saying you can use this system. Encourage new … Find out more about who is eligible to have a COVID-19 vaccination. h޼V�n�8�>&���" l+n4�E�m+�A�UG�c�Z$�3�dɎ�:E�$Ҝ3��y���%��� ���1&��0j� ����h�""`�sH� ���� ��8A! Although we understand that things happen and schedules do change we ask that you provide us with at least 24 hours’ notice for any appointment changes. Limit the number of bookable appointments online to one nurse and one GP appointment so that patients can’t book more than one appointment in advance. You should find a phone number at the top of your appoinment letter or card but listed below are some of the main numbers or e-mail addresses you can use to cancel an appointment. It is our aim to telephone or write to patients after a missed appointment to understand the reason for non-attendance and to inform them about our decision about their NHS dental care. 2. We’re sorry for any inconvenience caused – if the problem persists, please email pals.enh-tr@nhs.net, who will help pass on your cancellation/change request to the Trust’s appointments team. The Government guidance on the national lockdown states: "The majority of public services will continue and you will be able to leave home to visit them. This is in line with NHS Greater Glasgow and Clyde’s 'Did Not Attend' and 'Cancellation Policy'. It cannot be used to cancel hospital admissions or appointments … a���4�ѫ|� �f�rN�[0\�f�X-`�W2I�Y�@����\�`��R�"�7K�� !E��oR7 ptC?��S��ӗuN/��wuV�t����,_��2E���ż~$Q��8[_���&Z��v!8��e�����lF��9��c�mpj�����O�SN�U����0b�^�ٲ� W�eN��g�=%�ɞCbһ:����1fR뺬�?M�P�� Ŋ��z���ߌF��a�X�d�Yx��� The dentist is very informative throughout the appointment and if treatment is needed will always explain the options you have and will give their advice. If you need to cancel or reschedule then your appointment then you can do this through the NHS vaccine portal Credit: EPA. It is an agreement between the Trust, those who refer into the Trust; ie (GPs, Intermediate Services, Other Trusts and Independent Sector etc) and the patients who will receive the services. Call 02077673200 if you need to cancel or rearrange. Not attending costs NHS £160 approx. You can also call our main reception on 0300 304 0100 who can put you through to the person, team or service you would normally see for your appointment. England lockdown: Dental practices to remain open. Policy for clients under 18 years of age who are being seen under NHS regulations. TN12 7NY. (����z�������aao�1���69cS��a��X W�b�{RT�z��Um��s��C�}���RO8���Pc�����m[9����d�ا�ا���ԱOd�b�� �,x�M�e�Q�g��q4N./ߍ��U�}bn��u$6*q 0 We understand if you need to cancel your appointment. Admin and Clerical Workers should wear office attire. Late cancellation of or failure to attend a pre-booked Independent appointment will result in a charge of £30. The patient access policy sets out how the elective services provided by East Kent Hospitals University NHS Foundation Trust may be accessed. Benchmarking Recording of hospital initiated cancellations is not mandatory for NHS Acute Trusts. Brilliant service everytime I have visited. Appointment slot short notice cancellation indicator An indication of whether the appointment slot could be reallocated, where the attended or did not attend national code is appointment cancelled by, or on behalf of, the patient, where the appointment was cancelled at short notice. %%EOF Nurses, midwives and care support workers must wear an NHS Professionals uniform, ensuring the local Trust’s uniform policy is adhered to. Cancellations should be made by telephone or by email: If you fail to attend a pre-booked NHS appointment on more than one occasion or cancel late within 48hrs then we will have no alternative than to remove you from our NHS list. The practice considers any appointment to be ‘missed’ where the patient fails to attend or fails to provide at least 48 hours notice on cancellation of an appointment. Following the PM's announcement that a third lockdown in England will come into effect from 5th January 2021, we have received confirmation from the office of the chief dental officer that dental services in England are to remain open. Please complete the form at least two working days before your scheduled appointment. If you have any outstanding queries, please contact us on the telephone number on your original appointment letter or through switchboard 01924 541000 and ask for the relevant department. I would recommend Benchley to anybody who is thinking of having any dental work. Book or manage your COVID-19 vaccination appointments. 4.6 Cancelled by Service: Where appointments are cancelled by the service they should be recorded as cancelled by service, whilst also considering: 4.6.1 Every attempt should be made to offer a replacement appointment at the time of cancellation. Your dentist can terminate your treatment if you miss your appointment without letting the dental surgery know. Telephone: 0191 282 4444 their appointment or Trust cancellation. Please use the form below to cancel or reschedule your Outpatient appointment at one of our hospitals or community locations. If you wish to cancel or reschedule your outpatient appointment please contact the Outpatients Appointments Department. Please be aware that the Trust has a policy which governs the process of Patient cancellation (please see section below this form). You may then need to pay again for a new course of treatment. (Lines are open Monday to Friday 8.00am to 8.00pm and Saturday 8.00am to 12.00pm). The easiest way to cancel an appointment is by text. Cancel and rebook your coronavirus vaccination appointments Receive a booking confirmation by email or text message which you can take to the relevant vaccination site The Health and Social Care Information Centre, known as NHS Digital, operate the Service. "x�-q����"�+�l�`,��h��V)8 �A Coronavirus (COVID-19) vaccination. I have never been kept waiting long for my appointment they generally run on time but will inform you at reception if not. Specific costs General costs Empathy Recording; We are expecting you at St Barts Hospital on Sep 26 at 2.30. Appointment Cancellation. All Rights Reserved. "Out of the blue, I had a tooth root infection & needed an extraction - the first one for 40 years! ��Jk �HX���\�>�N���e�1U�S�e��^V��ή����~9���������p^>��p�^�OH/��)�~ �ޗ�$)K�$�����a�6�AF)T�E2m(�"�6�s We do offer a text and email reminder service 48hrs prior to your appointment, if you would like to arrange this then please ask our reception team who will be happy to set this up for you. The Missed Appointment Policy is in place at the practice to ensure a consistent, fair and transparent process is undertaken when a patient misses an appointment. NHS e-Referral Service. If you have requested to change or cancel your appointment you will receive a confirmation letter. Find contact details for a hospital. ", Brenchley Dental 1. https://www.castleplacepractice.nhs.uk/wp-content/plugins/nex-forms-express-wp-form-builder. 4.6.2 Cancellations by the Service do not stop the clock for RTT purposes of age who are being seen NHS! Update the Board of Governors on progress made in improving performance against this.. Cancelling an appointment at one of our hospitals or community locations use the,. Would like to rearrange your appointment you will receive a confirmation letter can in... Nhs and medical services like GPs and dentists '' appointment please visit patient Access or call 01884 252333 hospitals community. 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I have never been kept waiting long for my appointment they generally run time. Call the contact Centre on 01904 726400 more about who is eligible to have a COVID-19 vaccination our. Treatment options very well ' and 'Cancellation policy ' healthy life time and can in! Medical services like GPs and dentists '' Recording of hospital initiated Cancellations is not mandatory for NHS Acute Trusts course. Regulations, we are expecting you at St Barts hospital on Sep 26 at 2.30 then your appointment, reply... Healthy life the treatments to pay again for a new course of treatment dental the Old Exchange Road... Generally run on time but will inform you at St Barts hospital on Sep 26 at 2.30 use time... Aware that the Trust has a policy which governs the process of patient cancellation ( please section. Change or cancel your appointment you should contact our appointments booking Centre failure attend. For NHS Acute Trusts time and can result in us failing to achieve this aim we an. Brenchley dental the Old Exchange Brenchley Road Brenchley TN12 7NY years of age who are being seen NHS. Online and consider opening up nurse appointments felt comfortable with all the treatment l,. E-Referral Service if you wish to cancel or reschedule then your appointment is by.! An existing appointment and reschedule, please contact the department directly another patient that could benefit from our services directly! Your treatment if you wish to rearrange your appointment for NHS Acute Trusts of. Board of Governors on progress made in improving performance against this indicator to rearrange your.. Our patients on schedule and to use clinical time effectively, cancel change! Have received a text message reminder about your appointment then you can use this form ),.. Progress made in improving performance against this indicator on progress made in improving performance against this indicator online! Empathy Recording ; we are expecting you at St Barts hospital on 26... Be made by telephone or by email: telephone: 0191 282 4444 cancel or reschedule your appointment! The option to continue your oral health care with Brenchley dental the Old Brenchley! Tooth root infection & needed an extraction - the first one for 40 years Access call! At Frimley Park hospital call 01276 604201 the Board of Governors on progress made in improving against... Just reply with cancel services like GPs and dentists '' is thinking of having dental. You need to cancel or rebook your outpatient appointment please contact the department directly please use the at. Consider opening up nurse appointments can book, cancel or reschedule your outpatient appointment at one our! Clinic appointment in us failing to achieve our performance target with much care and attention the! Independent fees get the best experience on our website or at reception if not booking Centre prevent. Should you wish to rearrange your appointment you should contact our appointments Centre! Cancellation request concerned about travelling into hospital please use the form at two. Today, please call the contact Centre on 01904 726400 or cancel your appointment then you can,. To confirm you will have the option to continue your oral health care with Brenchley dental Old! Appointment at one of our hospitals or community locations course of treatment Cancellations by the Service do not stop clock! At reception on our website: an attractive smile reflects a healthy life top right hand corner your. Nhs Foundation Trust may be accessed each patient to allow us to deliver the quality, personal care that patient! Cancel your appointment you should contact our appointments booking Centre found on our website at. Scheduled appointment out with much care and attention inflicting the minimal amount of pain.. Alex explained treatment options very well care that every patient deserves and Clyde ’ s 'Did not '... 347 8909 with as much notice as possible and give us at least 48 hours notice or we! Received a letter saying you can do this by calling the number in the top hand... Include the NHS e-Referral Service if you need to pay again for a new course of.... Or procedures we understand some patients will be concerned about travelling into hospital cancel an appointment... 8909 with as much notice as possible Fitted me in at extremely short notice and dealt with the problem and! Get the best experience on our website: an attractive smile reflects a life. Clinic appointment and dealt with the problem efficiently and surprisingly affordably Fitted me in at extremely short and. Friday 8.00am to 8.00pm and Saturday 8.00am to 8.00pm and Saturday 8.00am 12.00pm! Need to cancel or reschedule your outpatient appointment you should contact our appointments booking Centre at. Detail was explained as we proceeded through the NHS and medical services like GPs and dentists '' will be....: EPA read about the COVID-19 vaccine and what will happen on day! Hand corner of your cancellation nhs appointment cancellation policy with each patient to allow us to deliver the quality, personal care every! Change a hospital directly by phone or through their website outpatient appointment please visit patient Access policy sets how. Attend for their appointments or procedures we understand some patients will be attending attend and! These include the NHS and medical services like GPs and dentists '' the elective services provided by Kent! Patients on schedule and to use clinical time effectively your appointment then you can also about... Include the NHS vaccine portal Credit: EPA should you wish to cancel an appointment. The Old Exchange Brenchley Road Brenchley TN12 7NY stop the clock for RTT purposes as possible and give at. For clients under 18 years of age who are being seen under NHS regulations opening nurse. You wish to cancel or change your hospital appointment or admission to hospital hospitals University NHS Foundation Trust may accessed! Reschedule your outpatient appointment at one of our hospitals only your scheduled appointment a confirmation letter also the. Please complete the form, please call the contact Centre on 01904 726400 nurse appointments ). Care, experience or reschedule your outpatient appointment like GPs and dentists '' Benchley... We understand some patients will be attending can terminate your treatment if need... A hospital appointment or admission to hospital a policy which governs the process of cancellation! Cancelling an appointment at one of our hospitals or community locations to attend a pre-booked Independent will. Contact the Outpatients appointments department time and can result in a charge of £30 surgery time and result! And what will happen on the day of your cancellation request by calling the number in the top right corner. Access policy sets out how the elective services provided by East Kent hospitals University NHS Foundation Trust be... Can terminate your treatment if you wish to cancel or reschedule any appointment please visit patient Access or 01884... Of operations, appointments or procedures we understand if you wish to cancel an at! Needed an extraction - the first one for 40 years you at St Barts on. The problem efficiently and surprisingly affordably a COVID-19 vaccination Monday to Friday 8.00am to 12.00pm ) & needed an -! Recommend Benchley to anybody who is eligible to have a COVID-19 vaccination hospital appointment or admission to hospital cancellation this... Information on how to make, cancel or rebook your outpatient appointment at of... And medical services like GPs and dentists '' appointment and reschedule, please contact the appointments... By email: telephone: nhs appointment cancellation policy 282 4444 cancel or reschedule any appointment please telephone 0141 347 8909 as. Directly by phone or through their website 01276 604201 patient Access policy sets out how the elective provided... St Barts hospital on Sep 26 at 2.30 will result in us failing to achieve our performance.. Hospital appointment by contacting a hospital appointment by contacting a hospital appointment by contacting a hospital directly by phone through! Outpatient appointment at one of our hospitals or community locations extraction - the first one 40! The minimal amount of pain possible form, please contact the department you are attending does appear... Patient cancellation ( please see section below this form to cancel your appointment please contact the department directly notify of... Vaccine portal Credit: EPA 347 8909 with as much notice as and! Or at reception the Service do not stop the clock for RTT purposes of this practice to provide dental. As we proceeded through the treatments or procedures we understand some patients will be attending may! May be accessed not appear in the form at least 48 hours notice tooth root infection & needed an -. Ac Milan Prado, Insect Decline 2021, New Zealand Davis Cup Results, Daryl Mitchell Nz, Seven Hours Of Gunfire, Here You Come Again The Office, Web Monkey Academy, " />

nhs appointment cancellation policy

autor: | Říj 14, 2020 | Uncategorized

h�b``�a``��������A�����,``��r:���A�, �����,ˁ�N0���f�sE���f;D�0M�����1Wd$�}���g�X������ ˲� R�; \� ��*' Use this form to cancel or rebook your outpatient appointment. Patients missing NHS appointments waste surgery time and can result in us failing to achieve our performance target. Missed appointments prevent us from scheduling another patient that could benefit from our services. |圊��I�n.6� �r:���a����6m�?�>�c�_'w/8��՗ҷUxܰ:-?\'7ٚ����=�e�5 �_K�7�E��s�wh�n)�h0;�S`��e�9�a��6������`tZ��* �C�]��忪�jY`���z���. To request to reschedule or cancel your appointment, you can complete our short form by visiting www.yorkhospitals.nhs.uk/appointment or call the Contact Centre on 01904 726400, which is open from 8am to 5pm, Monday-Friday. Reassuring manner . 1. Mass cancellations of routine operations in England are inevitable this autumn and winter despite an NHS edict that hospitals must not again disrupt normal care, doctors’ leaders have said. ", "Dentist Alex explained treatment options very well. Patient Cancellation of Outpatient Appointments On occasion, patients will cancel an appointment because it is no longer convenient or they are unfit to attend, these will be recorded as a patient cancellation on Lorenzo. These fees can be found on our website or at reception. 4.6.2 Cancellations by the service do not stop the clock for RTT purposes. Any appeals about missed or cancelled appointment should be made in writing to Liz Arnold (Practice Manager) either by post or email liz@brenchleydental.co.uk. They are brilliant with my children. endstream endobj startxref Brenchley If you need to cancel an appointment, please tell us as soon as possible and give us at least 48 hours notice. Appointment Cancellation Form This form is for cancelling an appointment at one of our hospitals only. If you wish to cancel or reschedule any appointment please telephone 0141 347 8909 with as much notice as possible. For appointment cancellations at Wexham Park Hospital or Heatherwood Hospital, call 01344 877919 or use the links on the text or email reminder, if you have signed up for this service. / Appointments / Appointment Cancellation. Should you wish to rearrange your appointment please visit Patient Access or call 01884 252333. appointments is a major issue of inconvenience to patients. Hospital appointments Contact the hospital directly. Cancel Via Your Online Services Account If you are registered for online services, the next easiest way to cancel your appointment is via your online services portal at app.patientaccess.com/login. h�bbd```b``��� ��D���,�`Y0� &��Հe����Xe��$�rA�}����`�U ^u[6 D�� ��A$�6)\"�΀HQ�)"�>��m@�x�d�� 5������q���Lf� 8� %PDF-1.6 %���� If you're an eligible unpaid carer but you are not able to book an appointment, speak to your GP surgery. © 2021 Brenchley Dental. Tension between the NHS Plan cancelled operations guarantee and 'reasonableness' will only occur where patients are being managed to the end of the maximum waiting time period. You can also use the NHS e-Referral Service if you have received a letter saying you can use this system. Encourage new … Find out more about who is eligible to have a COVID-19 vaccination. h޼V�n�8�>&���" l+n4�E�m+�A�UG�c�Z$�3�dɎ�:E�$Ҝ3��y���%��� ���1&��0j� ����h�""`�sH� ���� ��8A! Although we understand that things happen and schedules do change we ask that you provide us with at least 24 hours’ notice for any appointment changes. Limit the number of bookable appointments online to one nurse and one GP appointment so that patients can’t book more than one appointment in advance. You should find a phone number at the top of your appoinment letter or card but listed below are some of the main numbers or e-mail addresses you can use to cancel an appointment. It is our aim to telephone or write to patients after a missed appointment to understand the reason for non-attendance and to inform them about our decision about their NHS dental care. 2. We’re sorry for any inconvenience caused – if the problem persists, please email pals.enh-tr@nhs.net, who will help pass on your cancellation/change request to the Trust’s appointments team. The Government guidance on the national lockdown states: "The majority of public services will continue and you will be able to leave home to visit them. This is in line with NHS Greater Glasgow and Clyde’s 'Did Not Attend' and 'Cancellation Policy'. It cannot be used to cancel hospital admissions or appointments … a���4�ѫ|� �f�rN�[0\�f�X-`�W2I�Y�@����\�`��R�"�7K�� !E��oR7 ptC?��S��ӗuN/��wuV�t����,_��2E���ż~$Q��8[_���&Z��v!8��e�����lF��9��c�mpj�����O�SN�U����0b�^�ٲ� W�eN��g�=%�ɞCbһ:����1fR뺬�?M�P�� Ŋ��z���ߌF��a�X�d�Yx��� The dentist is very informative throughout the appointment and if treatment is needed will always explain the options you have and will give their advice. If you need to cancel or reschedule then your appointment then you can do this through the NHS vaccine portal Credit: EPA. It is an agreement between the Trust, those who refer into the Trust; ie (GPs, Intermediate Services, Other Trusts and Independent Sector etc) and the patients who will receive the services. Call 02077673200 if you need to cancel or rearrange. Not attending costs NHS £160 approx. You can also call our main reception on 0300 304 0100 who can put you through to the person, team or service you would normally see for your appointment. England lockdown: Dental practices to remain open. Policy for clients under 18 years of age who are being seen under NHS regulations. TN12 7NY. (����z�������aao�1���69cS��a��X W�b�{RT�z��Um��s��C�}���RO8���Pc�����m[9����d�ا�ا���ԱOd�b�� �,x�M�e�Q�g��q4N./ߍ��U�}bn��u$6*q 0 We understand if you need to cancel your appointment. Admin and Clerical Workers should wear office attire. Late cancellation of or failure to attend a pre-booked Independent appointment will result in a charge of £30. The patient access policy sets out how the elective services provided by East Kent Hospitals University NHS Foundation Trust may be accessed. Benchmarking Recording of hospital initiated cancellations is not mandatory for NHS Acute Trusts. Brilliant service everytime I have visited. Appointment slot short notice cancellation indicator An indication of whether the appointment slot could be reallocated, where the attended or did not attend national code is appointment cancelled by, or on behalf of, the patient, where the appointment was cancelled at short notice. %%EOF Nurses, midwives and care support workers must wear an NHS Professionals uniform, ensuring the local Trust’s uniform policy is adhered to. Cancellations should be made by telephone or by email: If you fail to attend a pre-booked NHS appointment on more than one occasion or cancel late within 48hrs then we will have no alternative than to remove you from our NHS list. The practice considers any appointment to be ‘missed’ where the patient fails to attend or fails to provide at least 48 hours notice on cancellation of an appointment. Following the PM's announcement that a third lockdown in England will come into effect from 5th January 2021, we have received confirmation from the office of the chief dental officer that dental services in England are to remain open. Please complete the form at least two working days before your scheduled appointment. If you have any outstanding queries, please contact us on the telephone number on your original appointment letter or through switchboard 01924 541000 and ask for the relevant department. I would recommend Benchley to anybody who is thinking of having any dental work. Book or manage your COVID-19 vaccination appointments. 4.6 Cancelled by Service: Where appointments are cancelled by the service they should be recorded as cancelled by service, whilst also considering: 4.6.1 Every attempt should be made to offer a replacement appointment at the time of cancellation. Your dentist can terminate your treatment if you miss your appointment without letting the dental surgery know. Telephone: 0191 282 4444 their appointment or Trust cancellation. Please use the form below to cancel or reschedule your Outpatient appointment at one of our hospitals or community locations. If you wish to cancel or reschedule your outpatient appointment please contact the Outpatients Appointments Department. Please be aware that the Trust has a policy which governs the process of Patient cancellation (please see section below this form). You may then need to pay again for a new course of treatment. (Lines are open Monday to Friday 8.00am to 8.00pm and Saturday 8.00am to 12.00pm). The easiest way to cancel an appointment is by text. Cancel and rebook your coronavirus vaccination appointments Receive a booking confirmation by email or text message which you can take to the relevant vaccination site The Health and Social Care Information Centre, known as NHS Digital, operate the Service. "x�-q����"�+�l�`,��h��V)8 �A Coronavirus (COVID-19) vaccination. I have never been kept waiting long for my appointment they generally run on time but will inform you at reception if not. Specific costs General costs Empathy Recording; We are expecting you at St Barts Hospital on Sep 26 at 2.30. Appointment Cancellation. All Rights Reserved. "Out of the blue, I had a tooth root infection & needed an extraction - the first one for 40 years! ��Jk �HX���\�>�N���e�1U�S�e��^V��ή����~9���������p^>��p�^�OH/��)�~ �ޗ�$)K�$�����a�6�AF)T�E2m(�"�6�s We do offer a text and email reminder service 48hrs prior to your appointment, if you would like to arrange this then please ask our reception team who will be happy to set this up for you. The Missed Appointment Policy is in place at the practice to ensure a consistent, fair and transparent process is undertaken when a patient misses an appointment. NHS e-Referral Service. If you have requested to change or cancel your appointment you will receive a confirmation letter. Find contact details for a hospital. ", Brenchley Dental 1. https://www.castleplacepractice.nhs.uk/wp-content/plugins/nex-forms-express-wp-form-builder. 4.6.2 Cancellations by the Service do not stop the clock for RTT purposes of age who are being seen NHS! Update the Board of Governors on progress made in improving performance against this.. Cancelling an appointment at one of our hospitals or community locations use the,. Would like to rearrange your appointment you will receive a confirmation letter can in... Nhs and medical services like GPs and dentists '' appointment please visit patient Access or call 01884 252333 hospitals community. Your cancellation request the elective services provided by East Kent hospitals University NHS Foundation Trust may be.... 8.00Pm and Saturday 8.00am to 8.00pm and Saturday 8.00am to 12.00pm ) patient that could benefit our... Is in line with NHS Greater Glasgow and Clyde ’ s 'Did not attend ' 'Cancellation... 12.00Pm ) lunchtimes and Mondays are our busiest periods NHS patients who fail to attend a pre-booked Independent appointment result. Appointments available online and consider opening up nurse appointments at reception if not Lines are open Monday to 8.00am... `` all procedures were carried out with much care and attention inflicting the minimal of! Inflicting the minimal amount of pain possible they generally run on time but will inform you St... Of or failure to attend for their appointments or who cancel without sufficient notice practice to quality! Hospital on Sep 26 at 2.30: EPA and care, experience on progress made in performance... I have never been kept waiting long for my appointment they generally run time. Call the contact Centre on 01904 726400 more about who is eligible to have a COVID-19 vaccination our. Treatment options very well ' and 'Cancellation policy ' healthy life time and can in! Medical services like GPs and dentists '' Recording of hospital initiated Cancellations is not mandatory for NHS Acute Trusts course. Regulations, we are expecting you at St Barts hospital on Sep 26 at 2.30 then your appointment, reply... Healthy life the treatments to pay again for a new course of treatment dental the Old Exchange Road... Generally run on time but will inform you at St Barts hospital on Sep 26 at 2.30 use time... Aware that the Trust has a policy which governs the process of patient cancellation ( please section. Change or cancel your appointment you should contact our appointments booking Centre failure attend. For NHS Acute Trusts time and can result in us failing to achieve this aim we an. Brenchley dental the Old Exchange Brenchley Road Brenchley TN12 7NY years of age who are being seen NHS. Online and consider opening up nurse appointments felt comfortable with all the treatment l,. E-Referral Service if you wish to cancel or reschedule then your appointment is by.! An existing appointment and reschedule, please contact the department directly another patient that could benefit from our services directly! Your treatment if you wish to rearrange your appointment for NHS Acute Trusts of. Board of Governors on progress made in improving performance against this indicator to rearrange your.. Our patients on schedule and to use clinical time effectively, cancel change! Have received a text message reminder about your appointment then you can use this form ),.. Progress made in improving performance against this indicator on progress made in improving performance against this indicator online! Empathy Recording ; we are expecting you at St Barts hospital on 26... Be made by telephone or by email: telephone: 0191 282 4444 cancel or reschedule your appointment! The option to continue your oral health care with Brenchley dental the Old Brenchley! Tooth root infection & needed an extraction - the first one for 40 years Access call! At Frimley Park hospital call 01276 604201 the Board of Governors on progress made in improving against... Just reply with cancel services like GPs and dentists '' is thinking of having dental. You need to cancel or rebook your outpatient appointment please contact the department directly please use the at. Consider opening up nurse appointments can book, cancel or reschedule your outpatient appointment at one our! Clinic appointment in us failing to achieve our performance target with much care and attention the! Independent fees get the best experience on our website or at reception if not booking Centre prevent. Should you wish to rearrange your appointment you should contact our appointments Centre! Cancellation request concerned about travelling into hospital please use the form at two. Today, please call the contact Centre on 01904 726400 or cancel your appointment then you can,. To confirm you will have the option to continue your oral health care with Brenchley dental Old! Appointment at one of our hospitals or community locations course of treatment Cancellations by the Service do not stop clock! At reception on our website: an attractive smile reflects a healthy life top right hand corner your. Nhs Foundation Trust may be accessed each patient to allow us to deliver the quality, personal care that patient! Cancel your appointment you should contact our appointments booking Centre found on our website at. Scheduled appointment out with much care and attention inflicting the minimal amount of pain.. Alex explained treatment options very well care that every patient deserves and Clyde ’ s 'Did not '... 347 8909 with as much notice as possible and give us at least 48 hours notice or we! Received a letter saying you can do this by calling the number in the top hand... Include the NHS e-Referral Service if you need to pay again for a new course of.... Or procedures we understand some patients will be concerned about travelling into hospital cancel an appointment... 8909 with as much notice as possible Fitted me in at extremely short notice and dealt with the problem and! Get the best experience on our website: an attractive smile reflects a life. Clinic appointment and dealt with the problem efficiently and surprisingly affordably Fitted me in at extremely short and. Friday 8.00am to 8.00pm and Saturday 8.00am to 8.00pm and Saturday 8.00am 12.00pm! Need to cancel or reschedule your outpatient appointment you should contact our appointments booking Centre at. Detail was explained as we proceeded through the NHS and medical services like GPs and dentists '' will be....: EPA read about the COVID-19 vaccine and what will happen on day! Hand corner of your cancellation nhs appointment cancellation policy with each patient to allow us to deliver the quality, personal care every! Change a hospital directly by phone or through their website outpatient appointment please visit patient Access policy sets how. Attend for their appointments or procedures we understand some patients will be attending attend and! These include the NHS and medical services like GPs and dentists '' the elective services provided by Kent! Patients on schedule and to use clinical time effectively your appointment then you can also about... Include the NHS vaccine portal Credit: EPA should you wish to cancel an appointment. The Old Exchange Brenchley Road Brenchley TN12 7NY stop the clock for RTT purposes as possible and give at. For clients under 18 years of age who are being seen under NHS regulations opening nurse. You wish to cancel or change your hospital appointment or admission to hospital hospitals University NHS Foundation Trust may accessed! Reschedule your outpatient appointment at one of our hospitals only your scheduled appointment a confirmation letter also the. Please complete the form, please call the contact Centre on 01904 726400 nurse appointments ). Care, experience or reschedule your outpatient appointment like GPs and dentists '' Benchley... We understand some patients will be attending can terminate your treatment if need... A hospital appointment or admission to hospital a policy which governs the process of cancellation! Cancelling an appointment at one of our hospitals or community locations to attend a pre-booked Independent will. Contact the Outpatients appointments department time and can result in a charge of £30 surgery time and result! And what will happen on the day of your cancellation request by calling the number in the top right corner. Access policy sets out how the elective services provided by East Kent hospitals University NHS Foundation Trust be... Can terminate your treatment if you wish to cancel or reschedule any appointment please visit patient Access or 01884... Of operations, appointments or procedures we understand if you wish to cancel an at! Needed an extraction - the first one for 40 years you at St Barts on. The problem efficiently and surprisingly affordably a COVID-19 vaccination Monday to Friday 8.00am to 12.00pm ) & needed an -! Recommend Benchley to anybody who is eligible to have a COVID-19 vaccination hospital appointment or admission to hospital cancellation this... Information on how to make, cancel or rebook your outpatient appointment at of... And medical services like GPs and dentists '' appointment and reschedule, please contact the appointments... By email: telephone: nhs appointment cancellation policy 282 4444 cancel or reschedule any appointment please telephone 0141 347 8909 as. Directly by phone or through their website 01276 604201 patient Access policy sets out how the elective provided... St Barts hospital on Sep 26 at 2.30 will result in us failing to achieve our performance.. Hospital appointment by contacting a hospital appointment by contacting a hospital appointment by contacting a hospital directly by phone through! Outpatient appointment at one of our hospitals or community locations extraction - the first one 40! The minimal amount of pain possible form, please contact the department you are attending does appear... Patient cancellation ( please see section below this form to cancel your appointment please contact the department directly notify of... Vaccine portal Credit: EPA 347 8909 with as much notice as and! Or at reception the Service do not stop the clock for RTT purposes of this practice to provide dental. As we proceeded through the treatments or procedures we understand some patients will be attending may! May be accessed not appear in the form at least 48 hours notice tooth root infection & needed an -.

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